Customer Testimonials
I live 2 hours away from Lebanon but Nissan of Lebanon is where I had the pleasure of working with Zane for the purchase of my Rogue. I was in for an oil change. It went smoothly and my questions were answered with a service professional whose name I can"t remember!
This is my third Nissan purchased at this dealership. Great customer service and their team is the best.
Very professional and helpful - They listened to my needs and worked with me to make my new car happen
Truck in for warranty repairs- window seal. Service associate was proactive in ordering parts when I called about the problem. Much appreciated as it meant I didn’t have to make 2 trips- one for diagnosis & one for repair. At the price of gas, I really appreciated his attention to my time and costs. I travel to this dealer from another state because I don’t have a DECENT Nissan dealer in my state!
The dealer ship is always prompt and courteous. Damon took my car quickly and explained what was to be done. Fast and easy. Thanks.
Very professional, easy to deal with, in and out in three hours great personallity, love the new Rouge
I received excellent service, and the work done was great. I thank the entire service team at Nissan Lebanon NH.
Not recommended. I found this Nissan service center to be very expensive and unreasonable. They charged high prices for both labor and parts, and the parts appeared to be available for much less online. Based on my experience, I would recommend going to a trusted local garage instead.
The guys were very nice compared to other times I have been there this time it was pleasant
Had a fantastic, no-pressure buying experience at Nissan of Lebanon! The team was professional, transparent with pricing, and made the entire process seamless from start to finish. Highly recommend this dealership to anyone looking for a new or used vehicle."
Thank you Kyle for making a fresh pot of coffee while I was waiting for my car!
I brought my vehicle in, they listened to me, did their review of the issue and gave me details I could understand and fixed my vehicle in the time frame given to me. I am very happy to have great confidence in the service sept!!
Excellent information, excellent support, excellent work, free car wash! Sorry but do not recall the names of people I interacted with, but the primary one used to work at Coop.
“Inspected” through our mechanics is what I was told then found multiple things wrong so it indeed was not inspectable beg to get out of it three days later and they refused very poor management was treated awful from Shawn. He blamed me for some of the things was wrong with the car and I had only had it for a couple days before it was at the garage.
Evan was very helpful from the start, putting me in a good mood to ultimately purchase my vehicle that day.
Kyle at the desk was great! Always super nice and helpful. Very satisfied with the work that was done.
Excellent service and sales. Little more time on cab access would be appreciated 👏 sales department was great
I made my service appointment with Kyle Sapiel. He kept me informed of any issues with my 2014 Nissan Frontier. I have never had any issues with the service of my Frontier. Very happy.
My concerns were heard and the outcome was very satisfying. Damon did a great job.
Got me in to change over my snows. I was a good experience as always.
I have been working with Dave Torrey and Kyle Sapiel since the purchase of our 2023 Rouge. The experience has CONSISTENTLY been that of 100% spot on professional, courteous, accommodating and ready, willing and able to deliver whatever service needs the vehicle needs, in scheduling that always works for my erratic availability. Really happy with our choice of Nissan of Lebanon. Thank you Dave & Kyle Rich Leute
Had a great feeling that they would take care of what was needed for my truck. Was very happy with the job they provided
Jacob did a wonderful job staying i touch with me. Everything i asked for he did with no complaints.
Service Manager was great. Let us know what was going on. Keep us well informed. Talked to a few salesmen. Will be interested in 2027 to pick out our next lease.
Great experience! Staff was courteous and friendly explaining procedures well. Service was accomplished in a timely manner.
Willing to work with you I was happy with the financial support to get the number right
Great communications from service dept. keeping me updated on status of work on my car.
This dealership is all about making a huge profit off its customers.hourly work rates are higher than normal it’s always a bad experience over last ten years dealing with that particular company.
Everyone always friendly and helpful . I appreciate the respect. I will definitely keep going there for my auto needs
Hot me right in and went beyond checking everything to be sure my van was in top shape.
Always pleased with Kyle and Damon. Not because of the service department but because of the lack of proper Tech Support from Nissan I had to pay for 6 days of rental car fees. If tech support department is not opened for holiday reason ie Holy Friday then skeleton crew should be available to service department if service has to be opened. Damon was able to pick me up at rental to bring me back to dealership. Had to wait 45 minutes for original ride to pick up rental.
Each and every person that I had contact with there was very professional, knowledgeable and helpful. I love my new car. Sean, Shane, and Damon make a great team.
Great sales team and reliable service department! Zane helped me into the perfect car and service is always helpful.
The dealer charged for services not performed. The dealer refused to refund the charges for work not performed. The dealer did not ask the customer to consent to the unauthorized services.
Randy was very pleased with the service and the help he received with purchasing a vehicle and not a lease.
The service center is great. They always go over everything and try to accommodate you
Service was subpar both times I gave been there. Oil change and tire rotation took way longer than needed. When they could not find the lugnut unlock tool they left my glove boxes a mess from looking for it. They could of asked where it was. The seats had oil or grease left on them. At least they did do the oil change deal.
Bought my last 3 vehicles from this dealership. Their service department has served me well
Always prompt and courteous service. I had an 3 pm appointment they pulled my truck in immediately. I was out in less than 40 minutes. And they washed the truck!
Quick and uneventful as it was a recall that I believe was just fine (I guess) !
Diligent cleanup and repair of extensive rodent damage to my Leaf. Provided timely updates and kept me informed at every development. Appreciate the great work.
The vehicle I just purchased is the eighth vehicle in a row from this dealership. I not only love Nissan, but the group of people that work here. I had the opportunity to work with a new sales person this time which was a very pleasurable experience. Everyone from service to management (shout out to the finance guy!!) is an absolute pleasure to work with! This is why I return time after time and deal solely with “my” Nissan dealership in Lebanon, New Hampshire
I find myself returning time after time, everyone is courteous and professional. It is a pleasure to do business there!
Had issues with my transmission on my 23 Titan they replaced the TCM was good for awhile then needed reprograming now it’s like new!! Whenever I take it in they are very courteous and attentive!! Very pleased with the set!
The purchase process was friendly and straight forward. I was able to negotiate some changes in my Frontier's accessories to meet my needs. I was pleased by the result.
They answered all my questions about the recall alert. That's all I got to say and your question below doesn't include the Service department.
Your customer service team was able to not only fix issues with my Rogue. But also was able to work with my extended warranty Company so it only cost me the deductible.
Realy good , quickly, helpful, take care my car look like the dealer owner, rate 10000
The service department staff are very friendly, knowledgeable, attentive and helpful. I always recommend people to this dealership when they are shopping around for a vehicle.
Very clean with nice amenities and plenty of room for people who need to wait while their car is being serviced- clean bathrooms, WiFi, different seating options, etc.
I never met the owner. Therefore I will not rate her. Have a nice day.
Quality service from the start to finish. The staff are professional and service the vehicle quickly. Charges are reasonable.
Friendly and attentive service department. They washed my truck after the appointment and did a great job on the undercoating.
Very knowledgeable and helpful in the decision processs, helping me get the most out of my purchase.
Supposedly, they rotated the tires at the time of my oil change. But when I checked the TPI on the monitor the tire pressure didn’t change. One tire was slightly inflated more than the other 3. I am assuming the TPI would change once the sensor reset if the tires had been rotated, it’s been 3 days since service and the monitor still reads the same. The service rep was very pleasant and friendly. That’s about the best I have for this visit.
the guys in service are great to deal with david and kyle always greet with a smile and make your service experience exceptional!!
Very professional. Easy to talk with and looked out for your best interests. I will return.
Very professional and easy to talk with. They were honest regarding my vehicle's condition which led me to purchase a new car.
They’re very nice and efficient. They keep you informed on everything. they don’t try to have you have something done on the vehicle that you really don’t need.
Was more expensive ( 100 dolkars)for just an oil change even with a coupon ..Will probably go to VIP next time
The dealership was friendly and knowledgeable. They spent a great deal of time answering my questions. I couldn't be happier with them and my car.
Staff were incredibly helpful in finding a great car that fits my needs at a good price
Scheduling was done in a timely manner for left side mirror glass.replacement.. Work was completed, but not satisfactory. Could not adjust it out far enough to see. Returned to have corrected. Adjusted, but still not satisfactory but told that was the way it is supposed to be. Still unsatisfied, Head tech checked it out and satisfactory adjusted to my satisfaction.
Was an excellent experience, appointment was right on time. Henry did a fantastic job.Getting my trucks set up for the new keys.. And the price was excellent.. Thank you all
Friendly, explain needed services, very clean waiting area. Found hourly service rate to be very high.
Very professional and actually listened to me and then took care of issue I've had since my 22 Frontier was new
Overall my experience was satisfactory. This is the fourth time I have been in for my 6 month service. And again, I think it took too long, waiting an hour and a half to have the tires rotated and the oil changed. I know the mechanic checked other things but still felt it should be completed in 60 minutes or less.
Very pleased with the sales person Zane and he listen to what I wanted and didn't pressure me into anything that I didn't want
They told me it Would take 90 minutes, but, I waited for over 3 hours for my service.
They were very informative and kept me posted with what was going on with the service was very happy with the service department
Car was in great shape when we picked it up after our service appointment - thanks to Dave and the team at Nissan of Lebanon!
Attentive, knowledgeable, and courteous staff from entry to exit, I appreciate Dave in service and Zane and Jacob in sales, all of whom I chatted with during my service visit.
Always have great service done there… and a bonus that my Rogue gets washed too!
Ready on time. Staff provided transportation to my nearby doctor appointment. Everybody very helpful. Rear tires are overinflated. Manual calls for 30 psi in rear, 33 in front. Rear are at 33 cold
It was easy to make an appointment and the staff was very friendly. A part wasn't available for my car, so they provided a "rental" so I could go home and return in the morning once my car's service was complete.
The service was very good, and the people i delt with were friendly and very knowledged.
Will never service my truck again. Warranty covered nothing. I dropped my truck off at 845 and was given a ride to DHMC. Suggested I try to get a ride back and "if worse comes to worse, give us a call and we will come back to get you." When I returned, I waited for a few more hours and finally left at 245. They checked my transmission, computer said no issues. Checked brakes, moderate wear. Tightened power steering hose, not under warranty. Changed windshield wipers. Total bill was 153.00, which left me a little shocked. As I stated when i ... Read More DealerRater - Dec 8, 2025
Great service. Friendly staff, timely service. Always get my car serviced at the dealer. Thanks!
The dealership has a wonderful staff that really cares about the customers. I recommend them to everyone
Quick, friendly service, easy to make appointments, over and beyond with the free carwash after service. Thank you
The service manager David was great and the technician Henry that worked on my car was also great
On Friday 11/21, I arrived at 1:00 PM for an appointment to change the oil and swap my all season radials for my snow tires. The guy who checked me in told me it would take around 3 hours, so I waited in your waiting area. Around an hour later the same guy came in and told me my front brakes needed replacing. And then he told me my rear brakes needed "cleaning out," and my emergency brake needed replacing too. And he told me some sort of oil additive would be a good idea. Finally he told me the entire ... Read More DealerRater - Nov 24, 2025
Do not honor word and then don’t respond when asked to act in good faith
No No No word to say Not going to happen A a b e A
We came to Nissan of Lebanon after a long term relationship with St j ford (Lebanon)
That ended in a disgustingly rude, unprofessional. Encounter with Nate Loschiavo that left us with a 2020 escape having a manufacturers defect. Of course they sold the dealership because of the constantly unprofessional antics.
Our choice for Lebanon Nissan was based on the long term presence in Lebanon
Our 2023 Rouge is awesome and while being happy with the car means nothing if having it serviced is easy.
Your team in Service Dept is outstanding!
Every one from your advisors AND technicians are top notch!
Thank ... Read More DealerRater - Nov 20, 2025
The last service appointment took 4 hours. It is too long and never informed about it.
Had a great experience doing business with Nissan of Lebanon. I am really enjoying my new ride. I feel I was treated very fairly.. I was a little disappointed it cost over 200 dollars to get button fixed on driver side seat, but overall I would do business again with Nissan of Lebanon in addition to recommending the dealership to other people.
My vehicle has been there several times! Took 4 times to get the window fixed so water wouldn't leak into it! Continue to hear that they cannot replicate the car not starting at times or the radio just shutting off, even though it still happens!
First time it went for water in the door, was told it couldn't be replicated! The 2nd or 3rd time, they sprayed the car with a hose and they were able to replicate it! Not sure what changed.
The first time the window molding was replaced, the trim was not put on the way ... Read More DealerRater - Nov 17, 2025
staff was helpful and the work was completed in a timely manner. strongly recommend for anyone with a Nissan.
IT WAS AN OIL CHANGE AND I HAVE NOTHING TO SAY ABOUT IT. THE JOB WAS DONE QUICKLY (ABOUT AN HOUR) AND THEY SURPRISED ME BY WASHING THE VEHICLE ALSO. I DID NOT EXPECT THAT.
Excellent, very very good. I recommend it to everybody Excellent, very very good. I recommend it to everybody
I love how kind and respectful you where with me and made things easier for me to get a new car
Don’t know 15 words but, I am very satisfied. Went down today and Mark was very helpful showing me how to operate my frontier. I really appreciate his help.
You guys are always so responsive and professional!!! thank you. Really nothing more to say. Very happy.
This was my second lease from Nissan of Lebanon and I an very happy with this dealership.
The Service Dept at the Nissan Dealership in Lebanon NH is a well oiled machine - ALWAYS.
Always professional and friendly whenever I bring the car in for service (especially David Torrey/Service Advisor).
I was shown 2 cars to test drive - both models that I could then buy (I hate being forced to drive the loaner). The sales team matched the price I was looking to achieve, and then the sales process was smooth. The car was prepped well and handed to me with a full tank of gas. I will definitely be going back in future.
Service is good, no hard sell, waiting room is clean and comfortable, shuttle is convenient.
From the time we walked in until the time we made a deal it was a seamless experience. From sales to management they made it extremely easy.